![]() You may also need to restart your computer. Please try again later.” If yes,Ĭlose your browser and then try again. Please try again later.”Īre you getting this error message when trying to install from your Microsoft My Account page? Step 4: If you get an error message while trying to download the installer in Safari, delete the file and try again from a different web browser instead, such as Chrome “An error has occurred. Other internet browsers will have similar settings in their preferences or settings. Under Privacy and security, look for Site settings and Clear browsing data. NOTE: In Chrome, click on Preferences from the Chrome menu bar tab.Next, go to the Privacy tab, click Manage Website Data and then Remove all. ![]() In the Safari menu tab in the menu bar at the top of your screen, open PreferencesĬlick on the Security tab at the top of the Preferences window and make sure Enable Javascript is selected. Step 3: If it’s still not working, delete the download file again.
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