![]() ![]() ![]() Yes I tried several times to re install the driver, each time the same error message. Since it works fine on my pc 32bit, it shows that there is not any hardware problem. Yes I already had downloaded Life Guard Diagnostics, but as I understood, it was only for checking to see if any physical problem or damages exist in the hardware. There were no disc or anything else in the box, it was only the WD external HD. however how can I find out this is 64bit capable.there is not anything mentioned on it or on its box. I am really not sure that this unit is 64bit capable, when I bought it, I assumed it is. I do not think that it has anything wrong with USB controller drivers, because any other USB devices works on this computer fine and only this WD external HD does not. Yes, I removed the driver and re installed again, but faced with the same error message "" access is denied "". ![]()
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